Privacy Policy

1. Introduction & Scope

MTC Hospitality Inc. ("MTC Hospitality", "we", "us", or "our") is committed to protecting the privacy, confidentiality, and security of personal and corporate information collected in the course of providing accommodation coordination, government lodging, and institutional travel management services across Canada.

This Privacy Policy adheres to Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Information We Collect

In delivering B2B and B2G accommodation services, we collect information necessary to fulfill contractual travel requirements:

• Contact Information: Name, business email, telephone number, departmental or company title.
• Organizational Details: Government department, agency name, corporate entity, division, and billing address.
• Travel & Accommodation Requirements: Dates of travel, destination cities, room counts, guest manifests, accessibility needs, and special lodging directives.
• Procurement Documentation: Statements of Work (SOW), RFPs, RFQs, purchase order numbers, and contract references provided via our secure request forms.
• Hotel Partner Information: Property specifications, amenities, room inventory, authorized points of contact, and negotiated government rate agreements.

3. Purpose and Use of Information

We collect and process your information strictly for the following purposes:

• Sourcing and securing compliant lodging with vetted Canadian hotel partners.
• Preparing and submitting binding quotes, proposals, and responses to government solicitations.
• Managing reservations, amendments, rooming lists, and on-site guest logistics.
• Generating consolidated billing, audit trails, and reconciliation statements.
• Communicating operational updates and addressing client support inquiries.

4. Information Sharing & Third Parties

We do not sell, rent, or trade client personal or procurement data. Information is shared strictly on a need-to-know basis with:

• Hotel Partners & Accommodation Providers: Necessary guest names, booking dates, and special requirements to fulfill reservations.
• Government & Institutional Auditing Bodies: When required by contractual obligations or applicable public procurement law.
• Secure Technology Service Providers: Encrypted hosting and cloud infrastructure providers supporting our operations.

5. Data Security & Storage

All digital communications and uploaded procurement documents are transmitted using modern TLS/SSL encryption. Data is stored on secure, access-controlled infrastructure in Canada. Access to sensitive traveler and procurement documentation is restricted to authorized personnel.

6. Contact Our Privacy Officer

If you have questions regarding this Privacy Policy or wish to access or update your information, please contact: